Xin Tian Di - Receptionist

**DUTIES AND RESPONSIBILITIES**

**Guest Reception**

+ Welcome and greet guests warmly upon arrival.
+ Escort guests to their assigned tables and provide menus when necessary.
+ Ensure guests receive prompt and professional assistance.

**Reservations Management**

+ Handle restaurant reservations through phone calls, emails, and walk-ins.
+ Maintain accurate reservation records and table arrangements.
+ Coordinate seating arrangements to maximize guest satisfaction and operational efficiency.

**Guest Service**

+ Address guest inquiries, requests, and concerns in a courteous manner.
+ Coordinate with the restaurant team to accommodate special guest requests.
+ Maintain knowledge of restaurant promotions, menu offerings, and operating hours.

**Communication & Coordination**

+ Coordinate with service staff and kitchen team regarding guest flow and reservations.
+ Assist in managing waitlists during ...