Young Graduate Customer Success Manager - Software

Your Responsibilities

• Manage and grow your own customer portfolio


• Ensure customer satisfaction, retention, and long-term success


• Deliver software trainings, demos, and workshops on-site and online


• Support customers during onboarding, implementation, and go-live


• Listen to customer needs and translate them into clear solutions


• Act as first point of contact for questions, feedback, and change management


• Work closely with internal teams (Product, R&D, Support)


• Collect customer feedback and contribute to the continuous improvement of the software


• Adapt your communication and training style to different customer environments

The Ideal Candidate

• Holds a Master's degree (e.g. Law, Criminology, Political or Social Sciences, Public Management, Business, etc.)


• 0-7 years of experience - talent...