Zendesk administrator

Hi All,

We are hiring for Zendesk Administrator role, immediate joiner will be preferred.

Work Mode: Remote

Work Location: Remote

Important Note: You should visit office if required though the mode is Remote. US Shift.. 5 days a week.

Shift End timing is 3:00 AM

Work Location: Remote

Please find below mentioned Job description.

• Work closely with business stakeholders to scope the requirements for development, design, and implement solutions for Customer Support operations leveraging Zendesk
• Define the current state and uncover gaps in Customer Support best practices
• Guide discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations
• Work collaboratively with team members to design a solution that will meet the business requir...