Job Description
Configure and customize Zoho CRM, Books, and Projects to support legal operations.
Develop custom modules, workflows, automation, APIs, dashboards, and reporting solutions.
Lead data migration projects including mapping, ETL processes, validation, cleansing, reconciliation, and quality assurance.
Implement AI‑powered solutions such as client intake chatbots, document analysis tools, legal research assistants, contract review automation, and workflow agents.
Integrate Zoho with external platforms, including AI services such as ChatGPT, Claude, and Google AI.
Manage system administration, user access, security controls, backups, performance monitoring, and technical support.
Ensure compliance with legal confidentiality requirements, data protection regulations, and industry security standards.
Create technical documentation, deliver user training, and recommend technology enhancements to support business growth. ...
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