Zonal Patient Experience

Indira IVF

Full-time Navi Mumbai, Maharashtra Health Technologists and Technicians

Posted:

June 07, 2026

Location:

Navi Mumbai, Maharashtra, India

Job Description

 
  Job Description 
  Job Responsibilities: 
 Ensure quality individualized service to patients and address all patient concerns in appropriate time frame.
 Effectively handle end-to-end Facility Management and oversee Front End activity at the Centers in the Zone to help achieve business objectives & quality patient experience throughout.
 Ensure cost optimization and central support for overall activity at the Centers in the Zone
 Ensure all Centre operations staff is adequate & all stations are manned during operational hours.
 Oversee accurate payment & billing, during patient admission, treatment & discharge & reconcile with Accounts for the same on a weekly basis.
 Prepare and present monthly reports, analyze data & generate actionable insights to improve NPS.
 Co-ordinate with Centre staff to develop & implement operational strategies & procedures.
 Monitor reporting staff perf...
                

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Job Overview

Job Type: Full-time

Location: Navi Mumbai, India

Posted: June 07, 2026

Deadline: July 17, 2026