Zone Controller

Job description:
Purpose of Role
On time collections by your couriers
Recheck the sorting of the team's shipments
Check that all needed materials are available in the courier's bins and/or baskets, including stickers; doorknobs; flyers, vouchers and bags; declaration letters; window envelopes; airway bills (Express, Domestic)
Hand all shipments, corresponding run-sheets and scanners to the ground couriers in the team
Ensure couriers leave the station on time
Leave after the last ground courier (of his team) leaves the station
Provide feedback on route and load distributions to help the ground operations supervisor update the route on the system
Decide on the skeleton staff
Arrange courier's vacations in coordination with the ground operations supervisor
Meeting of service levels on delivery side
All relevant documentation and the speedy follow up of outstanding documentation such as POD's, invoices, delivery and collection sheets, vehicle checklist ...